Digital Brand of the Year

Agency

Brand / Campaign

Position

Mkubwa Media​

HELB

Winner

Bean Interactive

Safaricom PLC

Runner Up

Squad Digital

Safaricom PLC

Runner Up

Best Crisis and/or Reputation Management

Agency

Brand / Campaign

Position

Squad Digital

Safaricom Mpesa

Winner

Oxygene Marketing & Communications Limited

KCB

Runner Up

Best Influencer Marketing Campaign of the Year

Agency

Brand / Campaign

Position

Isobar & iProspect

Isobar & iProspect

Winner

Squad Digital

MASHUJAA You Pay I Pay

Runner Up

Belva Digital

TCB

Runner Up

Best Customer Care on Social media

Agency

Brand / Campaign

Position

Squad Digital

Safaricom – CC – Zuri

Winner

Username Investment Limited

KCBUserName

Runner Up

iGabantu Studios

Safaricom PLC

Runner Up

Best Audience Engagement

Agency

Brand / Campaign

Position

Squad Digital

KCB – The Witty Banker

Winner

Squad Digital

KCB Social Media – Engagement

Runner Up

Isobar Kenya & iProspect Kenya

ICEA – Travel Insurance

Runner Up

?>